At Northwest Medical Center, it is our goal to provide a safe and individualized experience for our patients and their family. While we understand the importance and benefits of visitors, it is also our responsibility to provide all of our patients with a calm, safe and quiet environment conducive to their well-being and prompt recovery. Northwest Medical Center has established the following guidelines for all visitors to control traffic, protect the patient against infection and allow for efficient and professional delivery of care.

Visiting Guidelines

Visiting hours vary according to the unit or department. The number of family members and which ones are present are determined by any and all of the following:

  • Specific wish of the patient
  • Medical Condition of the patient
  • Procedure to be done

No one under the age of twelve is allowed to visit except for immediate family. Immediate family refers to children, grandchildren and siblings. All children MUST be accompanied by an adult.

Hospital-wide visiting hours: 11:00am - 8:30pm

Intensive Care Unit: 10:00am - 12:00pm
2:00pm - 6:00pm
8:00pm - 10:00pm

Emergency Room: Around the clock - Two at a time

Pediatric Unit: Around the clock - one parent

Parents are encouraged to remain with their hospitalized child throughout their hospital stay, however only one parent may remain overnight. A sleep chair will be provided according to space and availability.

All visitors MUST stop at the registration desk and sign in. They will be provided with a visitor’s badge upon presenting proper photo identification, and a Visitor Education Guide. ALL visitors must wash their hands upon entering and exiting the patient room. If the person you are visiting is in isolation, please check in with the nurse regarding appropriate procedure.
Please note that after 9:00pm the only entrance and exit will be through the Emergency Department.

Who Should Not Visit?

Visitors with communicable diseases are not permitted to visit. Please do not visit a patient if you have a fever, cough, sore throat, runny nose, rash, diarrhea, or vomiting, or have recently been exposed to a contagious disease. Children who have been exposed to chickenpox within the past three weeks should not visit. Additionally, children under 12 years of age can transmit infection unknowingly and should have controlled and limited access to patients. All children should be accompanied by an adult.

We recognize how important contact between the patient and the family is, but we also recognize the importance of rest for our patients. Please adhere to the visiting hours mentioned above and limit the number of visitors to two at one time.

Cafeteria Hours

Breakfast: 7:00am - 10:30am
Lunch: 11:15am - 2:00pm
Dinner: 5:00pm - 6:30pm

Additionally, vending machines are available in the cafeteria 24 hours a day, seven days a week.

Dress Code

All visitors are required to wear appropriate attire when entering the hospital. Shoes and shirts must be worn at all times.

Special Arrangements will be made for special visiting hours in consult with the charge nurse of the unit.